a woman wearing a shirt with the word Volunteer on it smiles as she accesses a nonprofit website redesign that has been optimized for mobile devices

A nonprofit’s website is often the first point of contact with potential donors, volunteers, and supporters. A well-designed website plays an important role in conveying your mission, engaging your audience, and driving your goals. As time goes on, there comes a point when a nonprofit website redesign is needed in order to remain impactful, relevant, and fully functional. A slow loading and outdated website can lead to lower rankings on search engines and other platforms leading to layers of negative impacts on the awareness of your organization and your organization’s reputation in general.

In this article, we’ll explore 10 signs that indicate your nonprofit website is due for a redesign. We’ll examine certain clues that indicate whether your nonprofit website needs a redesign sooner than later. As we sort through these clues, you’ll gain a clearer understanding  of the ways your website can be improved for greater reach and impact as well.

10 Signs Your Nonprofit is Ready for a Website Redesign

1. Poor User Experience

A website that is difficult to navigate, slow to load, or not optimized for mobile devices can drive visitors away in frustration. A clunky user experience can deter potential donors, volunteers, or partners from engaging with your organization. If users struggle to find the information they need or encounter broken links and confusing layouts, they might perceive your nonprofit as disorganized and unprofessional.

A nonprofit website redesign can focus on improving user experience, ensuring that your online presence is user-friendly and responsive across various devices, ultimately encouraging more meaningful interactions.

2. Outdated Design

If your website hasn’t been updated in more than say… five years, it’s likely turning away potential supporters. An outdated design can create an impression of neglect, poor or under-resourced management, and lack of innovation. Visitors might associate the outdated visuals with outdated information, causing them to question the relevance and current state of your nonprofit’s activities. An outdated design may fail to engage users and communicate your organization’s mission effectively.

3. Difficult to Manage, Update, or Make Changes

An outdated Content Management System (CMS) (like WordPress) or theme (the design layer of your website) can prohibit your team from being able to efficiently manage and update your website’s content. If your current CMS or theme is no longer supported, lacks essential features, or is challenging to use, it can result in delays in posting crucial updates and relevant information. This can frustrate visitors seeking up-to-date information about your nonprofit’s activities, events, and accomplishments and add unnecessary stress for your team.

A website redesign often involves updating your CMS or theme to a more user-friendly and feature-rich version which will empower your team to easily manage and update content without the need for extensive technical knowledge. This will help ensure that your website remains current and dynamic, portraying your nonprofit as actively engaged and dedicated to keeping supporters informed.

4. Your Website Has Limited Accessibility

Web accessibility ensures that everyone, including individuals with disabilities, can access and interact with your website’s content. If your nonprofit’s website is not accessible, you are potentially excluding a significant portion of the population from engaging with your mission and services. This could lead to legal issues and tarnish your organization’s reputation as advocates for inclusivity.

Common accessibility issues include inadequate alt text for images, lack of proper heading structure, and insufficient color contrast. A website redesign that includes accessibility features and testing, such as screen reader compatibility, keyboard navigation, and optimizing colors and text size demonstrates your commitment to making information available to all and showcases your nonprofit as a truly inclusive entity. See also: Making Your Nonprofit Website Accessible

5. Slow or Inconsistent Loading Times

These days people have little patience for slow-loading websites. If your nonprofit’s website takes too long to load, visitors are likely to abandon it and seek information elsewhere.

Slow or inconsistent loading speeds can be caused by various factors, such as web server issues, large image files, excessive use of plugins, or outdated coding practices. Not only does this impede user experience, but it can also impact your website’s search engine ranking, as search engines consider page speed as a ranking factor.

A website redesign can address these issues by optimizing images, streamlining code, and adopting best practices for faster loading times. By ensuring that your website loads quickly and efficiently, you provide a more positive experience for users and increase the likelihood of retaining their interest and support.

6. Low Conversion Rates

If your website isn’t effectively converting visitors into donors, subscribers, or volunteers, it’s a clear sign that something needs to change. Conversion rates can provide valuable insights into the effectiveness of your website’s layout, content, and calls to action. If you notice that visitors frequently leave without taking any action, it could indicate that your website isn’t effectively conveying the value of your nonprofit’s mission or the impact of your work. A nonprofit website redesign can address these issues by strategically placing compelling calls to action, showcasing success stories, and making it easy for users to engage and contribute.

7. Change in Mission or Focus

Nonprofit organizations often adapt and refine their missions or strategic focus over time to better address emerging needs or align with shifting priorities. If your nonprofit has undergone a significant change in mission or focus, it’s essential that your website accurately reflects these transformations.

An outdated website that still showcases obsolete objectives can lead to confusion among visitors and potential supporters. They might question the relevance of your organization’s work or be unaware of or confused by the new direction you’re taking. A nonprofit website redesign will align your digital presence with your updated mission. By clearly communicating your organization’s current goals, projects, and initiatives, you ensure that your website remains a reliable source of information and strengthens the trust of your audience.

8. Lack of Integration with Social Media and Giving Platforms

illustration of a nonprofit website being maintained by five people

If your nonprofit website functions in isolation and is not integrated with social media and an online giving platform like GiveWP if you’re using WordPress, this is a missed opportunity for broader and more impactful engagement. If your website is not effectively linking to your social media profiles, sharing content across platforms, or providing direct access to donation and fundraising platforms, you’re limiting your reach and engagement potential.

A nonprofit website redesign can incorporate widgets, buttons, and direct links that encourage visitors to follow your social media accounts, share your content, and contribute to your fundraising efforts. By integrating these elements, you create a cohesive online presence that enables supporters to interact with your organization on multiple fronts.

9. Outdated or non-inclusive imagery

The images on your nonprofit’s website play a powerful role in conveying your organization’s values, diversity, and impact. If your imagery is outdated, irrelevant, or lacks diversity and inclusivity, it can send unintended messages to your audience. Using images that do not represent the communities you serve or the breadth of your activities can alienate potential supporters and perpetuate stereotypes.

A nonprofit website redesign offers the chance to curate a collection of imagery that reflects the true essence of your nonprofit’s work, embraces diversity, and resonates with your target audience. By featuring inclusive visuals that authentically represent your organization’s mission, you create a welcoming and relatable online environment that appeals to a broader range of supporters.

10. A Content Strategy Overhaul is Needed

photo of woman's hands with yellow sleeves typing on a laptopYour website is more than just an online brochure; it’s a dynamic platform to communicate your nonprofit’s mission, impact, and ongoing initiatives. If your nonprofit website lacks a clear content strategy, you may be missing out on opportunities to educate, inspire, and engage your audience. Randomly arranged content can prevent visitors from fully understanding the depth and impact of your work.

A nonprofit website redesign allows you to reevaluate your content strategy and prioritize what matters most. This involves:

  • organizing information in a logical structure,
  • developing a consistent tone, and
  • crafting compelling narratives that reflect your nonprofit’s values and achievements.

A thoughtful website content strategy keeps visitors informed and empowers them to become active supporters and advocates of your cause. See also: The Power of Storytelling for Nonprofit Websites: Crafting Compelling Content


The decision to embark on a nonprofit website redesign goes beyond aesthetics; it’s a strategic endeavor aimed at amplifying your organization’s influence and forging stronger connections with your intended audience(s). Identifying the indicators that signal the need for a redesign and methodically navigating the redesign process will culminate in a digital platform that is not only visually appealing but also purposefully engaging and user-centric. By aligning your website with your nonprofit’s mission and the expectations of your audience, you’re better positioned to make a lasting impression, attract supporters, and drive positive change.

Need a nonprofit website redesign quote?

Do you represent a nonprofit organization looking to redesign or convert your website to WordPress? Located in Seattle, I have assisted nonprofit organizations with their websites no matter their location. From nonprofit website redesigns and WordPress conversions to website maintenance and content updates, I can help your nonprofit organization keep your website current and engaging. Contact me with any questions or complete the Project Planner to receive an estimate.

Additional Resources

Heather Larson is a WordPress specialist based in Seattle who designs and develops user-friendly websites for nonprofits, wellness professionals, and small business.

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